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Arnold Kling has a Ph.D. in economics from MIT; founded homefair.com, one of the very first commercial websites, in 1994; separated from Homefair in January 2000 after it was sold to Homestore; is author of Under the Radar: Starting Your Internet Business without Venture Capital, and is an essayist. Send comments to us at econ@corante.com

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March 09, 2004

Red Sox Technologies

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Posted by Arnold

My essay on technologies that perennially disappoint.


  • Micropayments
  • E-books
  • Speech Recognition
  • Video Conferencing
  • Social Networking Software
  • Virtual Classrooms


...The engineers, tinkerers, and inventors who are still working on Red Sox technologies all labor under the illusion that all that is needed is a better solution. However, I think that you will find that if you examine Red Sox technologies closely enough, you will see that in each case they address the wrong problem.

Comments (1) + TrackBacks (0) | Category: business models | economic essays | future technology and growth


COMMENTS

1. Philipw on March 9, 2004 09:53 AM writes...

Speech recognition is going mainstream, just not the way it was portrayed in the movie 2001. (Dave, open the pod bay doors.) Many customer support phone conversations are now intermediated with speech recognition, as are many 411 calls.

All the problems with synthetic human conversation Kling mentioned are real. So the solution is not to have a conversation, but rather a deliberately shortened query and response.

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